A family business established in 1975

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Customer Testimonials

What do our customers think?

We always do our best to make sure our customers are happy with the service that we provide and we are delighted with the feedback we receive as a result.

Some of the feedback we've received from customers can be found below.

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Testimonials

Below you will find a small selection of the feedback that we have received from our customers. If you would like to leave us feedback you can contact us here.

Just some of the things our customers have said

I cannot thank you enough for the fine service and help I received during the traumatic experience I had with our engine. Your expertise and general management of the whole affair were commendable. Mr Graham

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I am writing to thank you for helping us out with regard to the repairs on one of our vehicles. I have been extremely impressed by the efficiency and courtesy shown to me by your company as these days it is rare to find such a high standard of service. I have already recommended you to other friends in the motor trade. Looking forward to dealing with you again in the future. Mr Adshead

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Just a letter expressing our sincere thanks over the time and trouble given by yourselves in righting the engine troubles with our vehicle. I am sure that without the back-up service given by your company the vehicle would still be unavailable for use. Mrs Donnell

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Just a few lines to thank you for a super service, i.e. sending down a mechanic to Surrey at half a days notice a mechanic to rectify a minor fault. My engine is running like a dream and it does not use any oil between changes. Many thanks for a great service. Mr Scrivener

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This letter is just to say thank you for the excellent and professional way you carried out the works that had to be done on the engine. I would have no hesitation in recommending you to any future customers. Once again many thanks for your time and effort. Mr Kendal

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I am writing to let you know of a particularly good piece of customer service I received from your company. I have had a problem with my vehicle, so I took it to the dealer and they concluded that I needed a new engine. I therefore booked in at Crewe Engines for a replacement engine to be installed. I met your workshop manager and explained the problem, and he thought it unlikely that a new engine was needed. I left the vehicle with you and during that time checks were made of all possible causes of trouble. You were kind enough to provide me with a list of everything that had been tested and when I collected the vehicle although the problem was an electrical fault that could not be rectified by yourselves, your instincts were entirely correct, the problem did not lie within the engine. Your decision not to charge for the investigative work was a bold but wise one. I have no doubt that the business will benefit significantly from the recommendation that I will be able to give to anyone in a similar predicament. Thank you for your courtesy and assistance. Mr Metcalf

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Many thanks for your quick response to the problem with the engine and the professional way your mechanic carried out his work. Myself and our mechanic stated it makes a change. Mr James

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You recently fitted a remanufactured engine to my vehicle which had suffered a catastrophic failure of the timing gear at 98,000 miles. I am now writing to express my very great satisfaction with the way in which you handled this job - from the initial inquiry and estimate, through collection of the vehicle from the dealer, to the fitting of the replacement engine. I am grateful for the way you kept me informed throughout this operation, and am absolutely delighted with the performance of the new engine now it has been run-in. As you said, it has given the vehicle a new lease of life and has, quite frankly, transformed the pleasure of driving it. It is smoother, more powerful and quieter than the old unit and I could not be more satisfied. Please thank all concerned, and rest assured that I will recommend your company wholeheartedly. Incidentally, I have since met two other customers of yours, both of whom endorse my remarks from their own experience. Mr Moss

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The replacement engine that you installed in my car almost 2 years ago is performing beautifully and has transformed the performance of the car. It is tuned perfectly and is an absolute joy to drive. All I can say is thank you for a job well done. Mr Dent

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Many thanks for your letter and quotation. I was impressed by your business literature, service speciality and clear technical expertise. Consequently I would like you to deal with my vehicle. Mr Patrick

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Could I please thank you all for helping my partner so much when he came to pick up our replacement engine last week. You all came to the rescue and it is much appreciated. The engine is now back in the vehicle and all systems are go! Thank you for your time, I enjoyed seeing your impressive business and sorting out my engine. Mrs Foleman

 

Remanufacturing

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process...

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Contact Us

Crewe Engines
Warmingham Road
Crewe
Cheshire
CW1 4PQ

Tel: 01270 526333

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